system online reservation

Conditions

Reservation Procedure

• After agreeing the living conditions and the cost, the Guest receives a contract and an invoice for payment.

• The account can be paid as a bank card on the site https://villaplyos.ru/pay, or by bank transfer on the details.

• After successful payment of the reservation, the client receives confirmation at the specified email address and phone number from the responsible manager of the reservation department.

Terms of change or cancellation

• In case of cancellation of the service no later than 7 (seven) business days, the Guest has the right to return 70% of the cost of the paid services. If you refuse services in less than 7 (seven) business days, 100% of the cost remains with the Contractor, and the Guest has the right to use the services of the Resort on the terms specified in clause 2.3.4 of actual agreement.

• In case of arrival of the Guest with a delay of more than 24 hours from the date of arrival specified in the Specification, payment is made in full according to the terms of this Agreement, an increase in the period of residence is possible for an additional fee, subject to availability.

• If the Guest cancels the reservation, the advance payment for the reservation is not refundable.

• In case the Guest notified the Executor about his refusal to visit the Resort for 7 (seven) calendar days before the date of arrival specified in the Specification, For six (6) months, the right to use the services of the Resort is reserved. The terms of stay are agreed upon by the Parties in accordance with the occupation of the Resort.

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